General Banking/ Customer Services Officer (Assistant Officer & Above)

Job Title : General Banking/ Customer Services Officer (Assistant Officer & Above)
Location : Bangladesh
Company : Bengal Commercial Bank Limited
Salary :
Open Date : 2023-04-02
Close Date : 2023-06-02
General Banking/ Customer Services Officer (Assistant Officer & Above) Bengal Commercial Bank Limited View all jobs of this company No. of Vacancies Not specific Job Description / Responsibility Ensuring better customer services through smooth functioning of daily banking operations Ensuring day-to-day banking operations with vast knowledge of BACH, BEFTN, RTGS and Front Desk services Processing of full Account Opening procedures with knowledge of documents required for different types of accounts Handling of account closing and Account transfer procedures Issuing Cheque book requisition, Cheque book delivery and ensuring check clearing services Providing internet/online banking facilities including remittance services Checking KYC procedure, TP issues, CTR issues, Card related services and others Performing Payment Order, Demand Draft, Fund transfer, opening of Internet Banking account etc. Ensuring Stop Cheque, hold fund, no debit, account block, hold mail and standing instruction To communicate with existing and potential customers for recurring sales opportunities Educational Requirements Masters degree in any discipline Experience Requirements At least 1 year(s) Additional Job Requirements Age at least 18 years Minimum 3 years working experience in reputed banks with minimum 2 years' experience in general banking/ customer services department Masters/MBA in any discipline preferably in business background from any reputed university with no Third Class/Division Sound knowledge on MS Package - Word, Excel, Power Point etc. Solution oriented and able to work effectively in a fast paced environment and contribute ideas Experience of working in a centralized process and real time on-line banking environment Sufficient knowledge of customer services/ general banking operations, policies and procedures Location Anywhere in Bangladesh Salary Range Negotiable Job Source Bdjobs.com.bd Online Job Posting Apply Online Applicant must enclose his/her Photograph with CV. Bengal Commercial Bank promotes Equal Employment Opportunity. Only short-listed candidates will be communicated and any sort of persuasion will result in disqualification.