Job Title : General Banking/ Customer Services Officer (Assistant Officer & Above)Location : BangladeshCompany : Bengal Commercial Bank LimitedSalary : Open Date : 2023-04-02Close Date : 2023-06-02
General Banking/ Customer Services Officer (Assistant Officer & Above)
Bengal Commercial Bank Limited
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No. of Vacancies
Not specific
Job Description / Responsibility
Ensuring better customer services through smooth functioning of daily banking operations
Ensuring day-to-day banking operations with vast knowledge of BACH, BEFTN, RTGS and Front Desk services
Processing of full Account Opening procedures with knowledge of documents required for different types of accounts
Handling of account closing and Account transfer procedures
Issuing Cheque book requisition, Cheque book delivery and ensuring check clearing services
Providing internet/online banking facilities including remittance services
Checking KYC procedure, TP issues, CTR issues, Card related services and others
Performing Payment Order, Demand Draft, Fund transfer, opening of Internet Banking account etc.
Ensuring Stop Cheque, hold fund, no debit, account block, hold mail and standing instruction
To communicate with existing and potential customers for recurring sales opportunities
Educational Requirements
Masters degree in any discipline
Experience Requirements
At least 1 year(s)
Additional Job Requirements
Age at least 18 years
Minimum 3 years working experience in reputed banks with minimum 2 years' experience in general banking/ customer services department
Masters/MBA in any discipline preferably in business background from any reputed university with no Third Class/Division
Sound knowledge on MS Package - Word, Excel, Power Point etc.
Solution oriented and able to work effectively in a fast paced environment and contribute ideas
Experience of working in a centralized process and real time on-line banking environment
Sufficient knowledge of customer services/ general banking operations, policies and procedures
Location
Anywhere in Bangladesh
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting
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Applicant must enclose his/her Photograph with CV.
Bengal Commercial Bank promotes Equal Employment Opportunity. Only short-listed candidates will be communicated and any sort of persuasion will result in disqualification.