Job Title : Customer Service Representative (English +Hindi/Bengali/Urdu/Nepali)Location : BangladeshCompany : AURORA MARKETINGSalary : Open Date : 2023-06-08Close Date : 2023-08-08
Customer Service Representative (English +Hindi/Bengali/Urdu/Nepali) AURORA MARKETING
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Vacancy
Not specific
Job Context
Long term work;
Shift work, night shifts included;
Training provided, paid from day one;
Paid vacations and sick leaves;
Young and motivated teams.
Job Responsibilities
Support customers by providing helpful information, answering questions, and responding to complaints by using the right methods/tools
Identify and assess customers' needs to achieve satisfaction
Coordinate with various teams to address customer's needs in accurate and timely manner
Follow company's procedures, guidelines and policies
Employment Status
Full-time
Workplace
Work from home, Work at office
Experience Requirements
At least 1 year(s)
The applicants should have experience in the following area(s):Customer Service, Customer Support through Phone
Additional Requirements
Age at least 22 years
Excellent knowledge of English + Hindi/Bengali/Urdu/Nepali languages
Customer support or VA experience is a major advantage;
Excellent communication skills and a high literacy rate;
Ability to travel/relocate after the probation period;
PC and a stable Internet connection are required.
Job Location
Anywhere in Bangladesh
Salary
Tk. 70000 - 120000 (Monthly)
Compensation & Other Benefits
Performance bonus
Job Source
Bdjobs.com Online Job Posting.